1. Acceptance of Terms

By accessing or using the Volabots platform at volabots.com, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy, Risk Disclaimer, and any other policies referenced herein. If you do not agree to any part of these terms, you must not use the service.

2. Description of Service

Volabots provides automated trading signal generation and trade execution software that operates on your Deriv account via API connection. The service:

• Analyses Deriv synthetic indices using technical indicators across multiple timeframes
• Generates trading signals based on algorithmic rules
• Places and monitors trades on your behalf using your Deriv API token
• Provides performance reporting via email and a subscriber dashboard
• Manages risk through automated stop loss and trailing stop mechanisms

Volabots does not hold, custody, or control your trading funds at any point. All funds remain in your Deriv account at all times. We only hold a restricted API token that permits trade execution and monitoring.

3. Eligibility

To use Volabots you must:

• Be at least 18 years of age (or the legal age of majority in your jurisdiction)
• Have a valid, active Deriv account with access to Synthetic Indices
• Not be located in a jurisdiction where automated trading is prohibited
• Provide accurate and complete registration information

4. Account Registration and Security

Registration

You must provide accurate, complete, and current information during registration. You are responsible for maintaining the accuracy of this information and for keeping your account credentials confidential.

Two-Factor Authentication

Two-factor authentication (2FA) is mandatory for all accounts. You must set up 2FA using Google Authenticator, Authy, or a compatible TOTP application before your account is activated. You are responsible for maintaining access to your 2FA device and backup codes.

Account Security

You are solely responsible for all activities that occur under your account. You must notify us immediately if you suspect unauthorised access to your account. We are not liable for losses resulting from your failure to maintain account security.

5. Subscriptions and Payments

Payment Method

All subscriptions are paid exclusively in cryptocurrency (currently Ethereum ETH and Bitcoin BTC). Fiat currency payments are not accepted.

Subscription Activation

Your subscription activates automatically upon confirmation of your cryptocurrency payment on the blockchain. Activation times depend on blockchain confirmation speeds.

Refund Policy

Subscription payments are non-refundable once a subscription period has been activated. Given the nature of cryptocurrency payments and the immediate provisioning of the service, no refunds are issued under any circumstances. Please start with a small balance to verify live execution before committing more capital.

Cancellation

You may cancel your subscription at any time from your dashboard. Your subscription will remain active until the end of the current paid billing period. No partial refunds are provided for unused periods.

Renewal

Subscriptions do not auto-renew. You must manually renew your subscription before it expires to maintain uninterrupted service.

6. Acceptable Use

You agree not to:

• Share your account credentials or API access with any other person
• Use the service for any illegal purpose or in violation of any laws or regulations
• Attempt to reverse-engineer, decompile, or extract the trading engine or platform source code
• Interfere with or disrupt the platform's infrastructure or other users' access
• Use automated tools to scrape or extract data from the platform beyond normal use
• Misrepresent your identity or provide false information during registration

7. Risk Acknowledgement

By using Volabots, you explicitly acknowledge that:

• Trading synthetic indices involves significant financial risk
• You may lose some or all of the capital in your Deriv account
• Past performance of the Volabots system does not guarantee future results
• No trading system can guarantee profits under all market conditions
• You are solely responsible for your decision to use automated trading
• You should only trade with capital you can afford to lose entirely

Please read our full Risk Disclaimer before using the service.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Volabots and its operators shall not be liable for:

• Any trading losses incurred through use of the service
• Loss of profits, revenue, or anticipated savings
• Indirect, incidental, special, or consequential damages
• Service interruptions, technical failures, or API downtime
• Actions or decisions made by Deriv that affect your account

Our total aggregate liability to you for any claim arising from use of the service is limited to the subscription fees you paid in the 30 days preceding the claim.

9. Service Availability

We aim to provide continuous 24/7 operation but do not guarantee uninterrupted service. Scheduled maintenance, technical issues, or third-party service failures (including Deriv API downtime) may result in temporary service interruption. We are not liable for losses incurred during any service downtime.

10. Modifications to the Service

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time. We will provide reasonable notice of significant changes via email where possible. Continued use of the service after modifications constitutes acceptance.

11. Modifications to These Terms

We may update these Terms of Service at any time. The updated version will be published on this page with a revised date. Active subscribers will be notified by email. Continued use of the service after the effective date of changes constitutes acceptance of the updated terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable international law. Any disputes shall be resolved through good-faith negotiation in the first instance.

13. Contact

For questions about these Terms of Service, please use the contact form on our main page.